If you're experiencing slow performance or the app is not responding, this is typically due to a connection problem between your device and GUC's website. Here are some steps to resolve this:

• Check your internet connection and ensure it's stable
• Try switching between WiFi and mobile data
• Close and restart the app
• Ensure you're connected to a reliable network
• The issue might be temporary - try again after a few minutes

Note: Since myGUC connects directly to GUC's servers, any slowness in GUC's official systems will affect the app's performance.

You can download myGUC from our main page:

• iOS: Download from the App Store using the App Store badge
• Android: Download the APK file directly from our website

For Android users, you may need to enable "Install from unknown sources" in your device settings to install the APK file.

Absolutely! myGUC is built with a privacy-first approach:

• Your academic data, username, and password are stored locally on your device only and never sent to our servers
• Your grades, transcripts, attendance, and login credentials remain under your complete control
• The app connects directly to GUC's systems from your device—no intermediary servers
• No third-party tracking or analytics are used

What We Collect: Starting from version 1.0.2, myGUC collects only three pieces of information and stores them on our servers: Your Full Name, Student ID, and Major. This is for a future feature. We do not have access to any of your academic records, grades, or login credentials.

For detailed information, please check our Privacy Policy.

myGUC can show cached data stored on your device when you're offline, including:

• Previously loaded grades and transcripts
• Course schedules you've viewed before
• Attendance records
• Exam schedules
• Financial information

However, to access new information, refresh data, or receive notifications, you'll need an active internet connection. All this data is stored locally on your device only—we don't have access to it.

If you're having trouble logging in, try these solutions:

• Double-check your GUC username and password
• Ensure you're using the same credentials that work on GUC's official website
• Check if GUC's portal is accessible through your web browser
• Verify your internet connection is stable
• Try clearing the app's cache or reinstalling the app

Remember: myGUC uses the same login system as GUC's official portal.

No, myGUC is an independent student project. This app is not affiliated with, endorsed by, or officially connected to the German University in Cairo (GUC) in any way. It is an independent student-made project designed solely to make accessing GUC services more convenient.

All trademarks and copyrights remain the property of their respective owners. While the app connects to GUC's official systems, it is maintained independently by the myGUC development team.

Version 1.0.2 brings major improvements and new features:

• New midterm grades overview and improved grades display
• Swipe between personal and academic schedules for easier navigation
• Notifications are fully working for classes, exams, and financial deadlines
• Quiz notifications with customizable timing options
• Custom course addition to your schedule
• Nickname editing and notifications settings
• Faster file and folder sharing from cms with improved reliability
• UI improvements across all screens
• New maroon theme
• Lots of bug fixes and performance improvements

We regularly update myGUC to:

• Fix bugs and improve performance
• Add new features based on user feedback
• Ensure compatibility with GUC's systems
• Enhance security and privacy features

Updates are released as needed, and we recommend keeping the app updated to the latest version for the best experience.